Claims Processor - Workers Compensation
Core
Register certificates and process payments for injured workers' compensation claims on behalf of employers and the Victorian WorkCover Authority.
Role type
Claims Processor (Workers Compensation)
Builds
Weekly payment entitlements and claims processing for injured workers
Domain
Insurance / Workers Compensation
Deliverable
client delivery
Required skills
Claims management, data entry, customer service, file noting, multi-platform navigation, high-pressure environment management
Preferred skills
Experience in medical or corporate environments, liaison with medical/legal practitioners, cultural sensitivity
Technologies
Multiple internal platforms
Responsibilities
Managing weekly payment of entitlements, Data entry for individual claims portfolios, Dealing with high risk calls, Processing claims requests in adherence to policies and laws, Handling CIP (Community Integration Program) Claims