Customer Service Officer
No visa sponsorship
Core
First point of contact for customers at an accident repair center, providing repair status updates and managing vehicle returns.
Role type
Customer Service Officer
Builds
Customer confidence and operational flow at a vehicle repair site
Domain
Automotive repair / Insurance claims support
Deliverable
client delivery
Required skills
Greeting and check-in procedures, providing repair status updates, managing vehicle return process, addressing customer concerns, strong communication, organization, attention to detail
Responsibilities
Greeting and checking in customers, providing clear information about vehicle repairs, maintaining a professional environment, managing vehicle returns
Seniority
Individual Contributor