Software Configuration Analyst
Core
Configure Noggin software to meet user requirements and project deliverables, monitor and troubleshoot daily tasks, and validate system changes.
Role type
Software Configuration Analyst
Builds
Configured software solutions for end-users
Domain
Enterprise software / Public safety communications
Required skills
Software configuration, Atlassian Suite, bug reproduction and testing, system evaluation, user training, documentation
Preferred skills
None stated
Technologies
Noggin, Atlassian Suite
Responsibilities
Configure Noggin software in accordance with user stories and acceptance criteria; Monitor and troubleshoot common and daily tasks and events; Write internal knowledge base and customer service materials; Reproduce, test, resolve and document software bugs, defects, and problems; Examine and evaluate current systems to identify needed updates or adjustments; Validate changes by testing configuration; Train users on new operation systems and provide support
Seniority
Junior to Mid-level (0-3 years experience)