People and Culture Helpdesk
Core
First point of contact for People & Culture enquiries and providing high-level administrative support to Directors and the wider team.
Role type
Administrative support officer (People & Culture)
Builds
Smooth day-to-day operation of the People & Culture department
Domain
Healthcare / Human Resources
Deliverable
dashboards & analysis
Required skills
Customer service, written and verbal communication, MS Office (Word, Excel, PowerPoint, Outlook), organization, problem-solving, attention to detail
Preferred skills
HR qualifications, experience with LMS and HR/Payroll systems (e.g., SAP), healthcare industry experience
Responsibilities
Respond to emails, mail, and phone queries; manage ServiceNow query system; process invoices and compile credit card statements; coordinate team diaries and meetings; organize events and take minutes; maintain registers (Gifts and Benefits, Conflict of Interest); monitor office equipment and supplies
Seniority
Mid-level, hands-on support