Change Manager
Core
Lead end-to-end change management activities for enterprise systems, digital transformation, and E-commerce rollouts to ensure adoption and business readiness.
Role type
Senior Change Manager (Enterprise Transformation)
Builds
Adoption of enterprise systems (ERP, CRM, cloud platforms) and digital/E-commerce solutions
Domain
Professional Services / Accounting / Enterprise Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Change Impact Assessments, business readiness planning, stakeholder engagement, adoption metrics analysis, people risk management, strategic change intervention design
Preferred skills
E-commerce transformation experience, large-scale ERP/CRM implementation experience, PROSCI or APMG certification
Technologies
ERP, CRM, Cloud platforms
Responsibilities
Develop and execute change strategies and stakeholder engagement plans; Lead Change Impact Assessments (CIAs) to identify impacts across stakeholder groups; Design and implement targeted change interventions including communications and training; Monitor adoption and readiness metrics; Identify and manage people-related risks in transformation initiatives; Build relationships with senior business and technology stakeholders.
Seniority
Senior, hands-on IC