Operations Manager
Core
Leads, coaches, and develops teams to deliver consistent operational performance, customer experience, and commercial outcomes across a multi-outlet food estate.
Role type
Senior Operations Manager (Food & Retail)
Builds
Food service operations across multiple outlets
Domain
Food service / Contract catering / Retail
Required skills
People leadership, financial planning, procurement, stock control, reporting, workplace health and safety, food safety compliance, data analysis, stakeholder negotiation, business planning, budget management
Preferred skills
Contract catering experience, multi-outlet operations leadership, commercial acumen
Technologies
HACCP, WHS frameworks
Responsibilities
Leading and developing direct reports, setting performance goals and succession plans, managing stock control and recipe compliance, analyzing performance data, liaising with stakeholders (hospital administrations, landlords, suppliers), ensuring food safety and policy compliance, participating in budget submissions, maintaining workplace health and safety practices.
Seniority
Senior, hands-on IC