Receptionist
Core
Front Office Receptionist responsible for guest check-in/check-out, reservations, phone handling, and administrative duties to ensure efficient hotel operations and high-level customer service.
Role type
Front Office Receptionist
Builds
Guest experiences and operational efficiency for Coogee Bay Hotel
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
CMS hospitality front office program, reservation management, cash handling, incident reporting, Microsoft Office applications
Preferred skills
Previous experience in similar role, experience with CMS Front Office system
Responsibilities
Answer and redirect phone calls, handle guest check-in and checkouts, manage reservations, respond to emails, handle accounts and cash, report incidents involving property damage or injuries
Seniority
Entry-level to Mid-level, hands-on IC