Gaming Supervisor
Core
Hands-on leadership role overseeing gaming floor, TAB, and bar operations to ensure seamless service and compliance.
Role type
Gaming Supervisor
Builds
Gaming and wagering services for guests in a neighborhood pub environment
Domain
Hospitality / Gaming / Alcohol Service
Deliverable
client delivery
Required skills
Team leadership, gaming operations management, compliance adherence, customer service, shift coordination, conflict resolution, on-shift coaching
Preferred skills
Ability to remain calm under pressure, physical stamina for long periods of standing and lifting
Technologies
None
Responsibilities
Lead and supervise team members across gaming, TAB, sports bar and lounge areas; Oversee daily venue operations including opening and closing procedures; Ensure all gaming, wagering, cash handling and venue compliance requirements are met; Manage and resolve customer complaints; Coordinate staff allocation, breaks and shift tasking; Provide on-shift coaching and training
Seniority
Supervisory, hands-on IC