Hospitality Introductory
Core
Greet guests, assist with check-in/check-out, provide information on amenities and local attractions, resolve guest issues, and maintain a clean lobby area.
Role type
hospitality front-desk associate
Builds
guest check-in/check-out processes and room service orders
Domain
hospitality
Deliverable
product features
Required skills
guest service, check-in procedures, conflict resolution, lobby maintenance, room service coordination, safety compliance, multitasking, flexible scheduling
Preferred skills
previous customer service or hospitality experience, excellent communication, attention to detail