Organizational Change Management (OCM) Lead
Core
Senior-level resource responsible for producing and executing organizational change management (OCM) strategies to support large-scale multi-national IT infrastructure transitions.
Role type
Senior Organizational Change Management (OCM) Lead
Builds
Change implementation strategies, training materials, process documentation, and FAQs for end users and operations teams.
Domain
IT Infrastructure / Organizational Change Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
OCM strategy development, stakeholder engagement, risk identification and mitigation, cross-functional collaboration, training material creation, process documentation
Preferred skills
Experience with large-scale multi-national IT infrastructure projects
Responsibilities
Identify potential risks and obstacles to change and develop mitigation strategies; Collaborate with cross-functional teams to ensure alignment and effective communication; Provide training and development materials to support end users before and after transition; Deliver FAQs, quick reference guides (QRGs), and process documentation to ensure successful transition to operations.
Seniority
Senior, hands-on IC
