Onboarding Specialist - Italian speaking
Core
Drive successful integration of restaurant partners by managing implementation from sale to go-live, configuring software, and delivering training.
Role type
Onboarding Specialist (Hospitality SaaS)
Builds
Restaurant partner onboarding and software implementation
Domain
Hospitality technology / SaaS
Required skills
Software configuration, training non-technical users, project management, cross-functional collaboration, remote communication, restaurant operations knowledge
Preferred skills
Direct restaurant environment experience, scaling onboarding programs, independent decision-making
Technologies
Remote training tools, software implementation platforms
Responsibilities
Guide partners through onboarding and system configuration, deliver training to restaurant staff, manage implementation queue, coordinate administrative logistics, collaborate cross-functionally to eliminate pain points, communicate status and feedback
Seniority
Mid-level, hands-on IC