Lead Partner Delivery Assurance Manager
Core
Manage and communicate enablement strategies with partners, oversee project governance and delivery, and drive successful outcomes in the HCM industry.
Role type
Senior Partner Delivery Assurance Manager
Builds
Partner delivered projects and services for the UKG workforce operating platform
Domain
Human Capital Management (HCM) / Professional Services
Deliverable
client delivery
Required skills
Project governance, escalation management, forecasting, budget management, QBR facilitation, go-live readiness validation, data-driven program health reviews, change request approval, OSAT survey engagement
Preferred skills
SaaS revenue recognition, technical concept articulation, business acumen
Technologies
UKG PSA system
Responsibilities
Manage partner enablement strategy and certification approvals; lead Quarterly Business Reviews (QBRs) and program health reviews; represent UKG on project Steering Committees; validate weekly project check-ins and go-live readiness; manage hours budget and change requests; drive OSAT survey responses and forecasting accuracy.
Seniority
Senior, hands-on IC