Certinia Product Owner
Core
Own the business vision, functional scope, and delivery priorities for the Certinia implementation platform to support the end-to-end services lifecycle.
Role type
Product Owner (Professional Services Automation)
Builds
Project management, resource planning, time entry, expense management, billing, and reporting features for the Certinia platform.
Domain
Professional Services Automation (PSA) / Enterprise Software
Deliverable
product features
Required skills
Salesforce platform configuration, Certinia PSA configuration, multi-system integration, PSA process support, stakeholder management, business analysis, backlog management, UAT planning, data migration strategy, integration design.
Preferred skills
Professional Services Operations experience, project accounting, template-based implementation, AI tools for process analysis, Salesforce Certified Administrator.
Technologies
Salesforce, Certinia PSA, Finance Systems
Responsibilities
Own the business roadmap for the Certinia platform; Define how the organization will use Project Management; Define and govern Project Templates; Own Resource Management; Define Skills Management requirements; Own Time Management; Own Expense Management; Own Billing Events and billing flow design; Own Services CPQ / Services Estimator; Translate business requirements into backlog items; Lead fit-gap sessions; Partner with implementation consultants and cross-functional teams; Own data migration scope; Own integrations with the finance system; Drive UAT planning and go-live readiness; Maintain post-go-live enhancement backlog.
Seniority
Mid-level, hands-on Product Owner
