QTC Analyst
Core
Troubleshoot and build enhancements for the Quote-to-Cash process on Salesforce, managing support tickets and project work for quotes, approvals, contracts, and billing.
Role type
Salesforce CPQ/Revenue Cloud Business Systems Engineer
Builds
Salesforce CPQ and Revenue Cloud configurations, integrations, and migration artifacts
Domain
SaaS / Identity Security / Financial Systems
Required skills
Salesforce CPQ (SBQQ), Salesforce Flow, Apex development, SOQL, root-cause analysis, ITSM concepts, Salesforce integrations
Preferred skills
Revenue Cloud Advanced (RCA), Revenue Cloud Billing, Lightning Web Components, Boomi, NetSuite, Azure DevOps, Jira Service Management
Technologies
Salesforce, CPQ, Revenue Cloud, Apex, Flow, Lightning Web Components, Boomi, NetSuite, Azure DevOps, Jira, Confluence
Responsibilities
Troubleshoot Quote-to-Cash issues from quotes to billing hand-offs; Maintain Salesforce CPQ products, bundles, pricing, and rules; Design and build the 2027 migration to Revenue Cloud Advanced and Billing; Deliver enhancements using configuration, Flow, or Apex; Monitor scheduled jobs and integrations with NetSuite and billing systems; Trace provisioning issues across quotes and downstream systems; Maintain knowledge articles and runbooks.
Seniority
Mid-level, hands-on IC
