Koordinator Fahrgastinformation - FlixTrain (m/w/d)
Core
Manage passenger information and operational disruptions for FlixTrain, coordinating solutions and keeping teams updated during schedule deviations.
Role type
Passenger Information Manager
Builds
Real-time passenger updates and operational coordination for FlixTrain services
Domain
Rail transport / Passenger services
Deliverable
dashboards & analysis
Required skills
German (fluent), English (basic), MS Office, shift work adaptability, structured problem-solving, independent work, documentation accuracy
Responsibilities
Communicate schedule deviations and operational changes to passengers, adjust train capacities in booking systems, organize and execute rebookings, decide on alternative transport options, document operational deviations in company systems, coordinate with dispatchers and fleet management
Seniority
Entry-level to Mid-level