Workplace Services Lead East
Core
Senior client-side leadership role responsible for stakeholder relationships, workplace outcomes, financial stewardship, and governance of outsourced service providers across a portfolio of campus and non-campus locations.
Role type
Senior Workplace Services Lead (Client-side Governance)
Builds
Workplace strategies, space planning, and operational governance for assigned business units.
Domain
Corporate Real Estate / Workplace Services / Facilities Management
Required skills
Stakeholder leadership, commercial and contract governance, financial budgeting and forecasting, service provider performance management, risk and operational governance, HSSE compliance, change management, strategic business acumen, data dexterity, collaboration
Preferred skills
Professional certifications in facilities management or corporate real estate, experience in complex global organizations
Technologies
Workplace data platforms, reporting tools, collaboration software
Responsibilities
Translate business priorities into workplace requirements; prepare annual budgets and quarterly forecasts; hold outsourced providers accountable for SLAs/KPIs and financial targets; ensure compliance with WPP and REWS risk, governance, and HSSE standards; lead identification and escalation of material service risks; assess performance using data and stakeholder feedback.
Seniority
Senior, hands-on IC with strategic oversight
