Workplace Services Lead East
Core
Senior client-side leadership role responsible for stakeholder relationships, workplace outcomes, financial stewardship, and governance of outsourced service providers across a portfolio of campus and non-campus locations.
Role type
Senior IC Workplace Services Lead (Client-side Governance)
Builds
Workplace strategies, space planning, and operational governance for assigned business units
Domain
Corporate Real Estate / Workplace Services / Facilities Management
Required skills
Strategic service provider relationship management, stakeholder leadership, commercial and contract governance, leadership through influence, digital dexterity, change management, strategic business acumen, responsible procurement, continuous improvement, adaptability
Preferred skills
Professional certifications in workplace/facilities management, experience in complex global organizations
Technologies
Workplace data platforms, reporting tools, collaboration software
Responsibilities
Translate business priorities into workplace requirements, prepare annual budgets and quarterly forecasts, hold outsourced providers accountable for SLAs/KPIs, ensure compliance with HSSE and business continuity standards, lead risk identification and escalation, assess performance using data and stakeholder feedback
Seniority
Senior, hands-on IC
