Team Lead People Operations (m/f/d)
Core
Lead the Service & Support team in Germany and drive end-to-end HR operations delivery, process improvement, and digital transformation within People Operations.
Role type
Senior IC People Operations Team Lead (Germany)
Builds
HR service delivery, employee lifecycle processes, and operational HR solutions for the German market
Domain
HR Operations / People Services / Digital Transformation
Required skills
HR Operations leadership, German employment law expertise, team coaching, process design, SLA management, multi-country HR understanding
Preferred skills
AI/automation mindset, European operations experience, fluent German
Technologies
HRIS, automation tools, AI-driven HR platforms
Responsibilities
Lead and develop the Service & Support Germany team (4-5 FTE), ensure HR service quality and SLA compliance, co-create HR processes with Centers of Excellence, contribute to European-level initiatives and cross-country projects, adopt new tooling and explore automation opportunities
Seniority
Senior, hands-on IC