Agent Shop and Stations - Victoria Coach Station (On-site)
On-site
Core
Act as the face of FlixBus UK at Victoria Coach Station, delivering a welcoming customer experience from journey start to departure.
Role type
Customer service agent (transport)
Builds
FlixBus passenger journey experience
Domain
Public transport / Coach travel
Deliverable
client delivery
Required skills
Customer service, ticketing, operational updates, revenue generation, vehicle audits, incident response, stakeholder coordination
Responsibilities
Assist customers with ticketing and journey information, sell tickets and promote add-ons, conduct ticket checks and passenger check-ins, carry out vehicle audits, coordinate with station partners and TfL staff, respond to incidents and delays