Account Manager - Enterprise
Core
Manage a premium portfolio of restaurant groups and strategic accounts to drive retention, revenue growth, and deep utilization of OpenTable's software and marketing tools.
Role type
Enterprise Account Manager
Builds
OpenTable reservation and marketing platform for restaurant partners
Domain
Hospitality / Restaurant Technology
Deliverable
client delivery
Required skills
consultative account management, data-driven decision-making, business review facilitation, tailored training delivery, cross-departmental collaboration, travel management
Preferred skills
Food and Beverage Management experience, CRM (Salesforce) proficiency, reservation software familiarity, entrepreneurial environment adaptability
Responsibilities
Manage premium restaurant accounts to drive retention and revenue; conduct business reviews and deliver tailored training; educate clients on industry trends and data insights; act as primary liaison between clients and internal teams; partner with Product and Marketing to influence feature development; travel 30-50% for face-to-face client engagement.
Seniority
Mid-Senior level (5+ years experience)