IT Intern
Core
Support information technology operations, troubleshoot technical issues, and maintain IT systems for users.
Role type
IT Support Intern
Builds
IT support processes and documentation
Domain
Information Technology / IT Operations
Deliverable
dashboards & analysis
Required skills
Hardware troubleshooting, software troubleshooting, system maintenance, user account management, network connectivity diagnostics, Microsoft 365 support, IT documentation
Preferred skills
Analytical problem-solving, organizational skills, customer service, independent work, collaboration
Technologies
Windows, Microsoft 365
Responsibilities
Provide first-level IT support for hardware, software, and connectivity issues; troubleshoot and resolve common technical problems; support setup and maintenance of computers and IT equipment; assist with software installations and system updates; manage user accounts and access permissions; maintain IT asset registers and technical records; diagnose basic network connectivity issues; monitor IT systems to ensure correct functioning.
Seniority
Intern