Shop Employee - FlixBus Shop Oriente (m/f/d)
Core
Support day-to-day operations of a bus station retail shop, manage ticket sales and reservations, and assist passengers with travel disruptions.
Role type
retail and customer service associate
Builds
ticket sales, travel bookings, and passenger assistance services
Domain
transportation and travel retail
Deliverable
product features
Required skills
customer service, ticket sales, reservation management, cash handling, communication, problem-solving, computer literacy
Preferred skills
experience in transportation or logistics, multilingualism
Technologies
mobile apps, digital tools
Responsibilities
Provide high-quality service to passengers including assistance with boarding and travel disruptions; Manage ticket sales, after-sale services, and daily cash handling; Manage reservations, cancellations, and booking adjustments; Coordinate with dispatchers and station teams to ensure smooth operations; Assist drivers with mobile apps and ticket control; Inspect bus stops and infrastructure to meet standards.