Account Manager
Core
Lead customer retention and revenue growth for restaurants within a specific territory by increasing product adoption and improving online availability.
Role type
Account Manager (Sales)
Builds
OpenTable reservation platform and related services for restaurant partners
Domain
Hospitality / Restaurant Technology
Deliverable
product features
Required skills
customer retention, revenue growth, product adoption, data-driven decision making, sales influence, stakeholder collaboration, Google Suite, Salesforce CRM
Preferred skills
restaurant management, food and beverage industry sales, hospitality experience
Responsibilities
Engage proactively with restaurant customers to overcome obstacles and grow their business, act as a trusted adviser to influence ongoing retention, maintain deep understanding of OpenTable products and services, incorporate company strategies to increase customer impact, share standard methodologies with sales and restaurant relations teams, maintain high visibility and frequent face-to-face interaction with customers in the field, collaborate with internal stakeholders and the sales team
Seniority
Individual Contributor