Technology Support Engineer
Core
Subject Matter Expert for Audio Visual (AV) and Video Conferencing (VC) systems, ensuring operational reliability for meeting spaces, events, and collaboration technologies at the Sydney office.
Role type
AV/VC Support Specialist (Senior IC)
Builds
Operational AV/VC infrastructure and collaboration environments for business meetings and events
Domain
Corporate IT / Audio Visual / Video Conferencing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
AV/VC system design and deployment, Windows and Mac desktop support, network troubleshooting (WAN/LAN), Microsoft Teams Rooms, equipment lifecycle management, vendor coordination
Preferred skills
Digital signage solutions, specific vendor platform expertise (Cisco Webex, Poly, Crestron, Extron, AMX, Cyviz, Planar, Lightware)
Technologies
Microsoft Teams Rooms, Microsoft Surface Hubs, Cisco Webex, Poly, Crestron, Extron, AMX, Cyviz, Planar, Lightware
Responsibilities
Configure, monitor, and troubleshoot AV/VC systems; manage AV/VC assets and inventory; develop operational processes and documentation; provide desktop support for Windows and Mac environments; support events and technology upgrades
Seniority
Senior, hands-on IC
