People Operations Associate
Core
Supporting frontline employees by overseeing HR processes, policy implementation, compliance, and real-time issue resolution to foster a positive workplace culture.
Role type
HR Operations Associate (Employee Relations & Lifecycle)
Builds
Employee experience and operational HR processes for Via's local team and Central Region services
Domain
Public transportation technology
Deliverable
dashboards & analysis
Required skills
Employee lifecycle management, workers' compensation claims, employee relations, payroll administration, benefits administration, union relations, employment law knowledge, stakeholder liaison
Preferred skills
Union experience, adaptability, process improvement
Technologies
HRIS systems, payroll platforms, benefits administration tools
Responsibilities
Manage end-to-end employee lifecycle processes (onboarding/offboarding), handle workers' compensation and unemployment claims, lead employee engagement initiatives, support payroll and benefits administration, partner on recruiting efforts, lead sensitive employee relations matters including terminations, represent the company at external events, collaborate with central HR teams on process improvements
