Customer Service and Team Administration Officer
Core
Provide front desk service, manage customer enquiries, distribute work orders to contractors, and process invoices/purchase orders for a community housing provider.
Role type
Customer Service and Team Administration Officer
Builds
Property management database records, work order tracking, and financial transaction processing
Domain
Social housing / Community services
Required skills
Customer service, office administration, work order management, invoice processing, database management, stakeholder coordination
Preferred skills
Knowledge of social disadvantage experiences, empathy, adaptability, teamwork
Responsibilities
Provide front desk service, respond to customer enquiries, distribute work orders to contractors, process invoices and purchase orders, maintain contractor information in database
Seniority
Mid-level, operational IC