Sales Engineer
Core
Inspire confidence and create 'Aha' moments for healthcare customers and prospects by demonstrating Luma Health's technology solutions and guiding them through the sales process.
Role type
Senior Sales Engineer (Healthcare Technology)
Builds
Patient access and engagement workflows, scheduling, intake, referral management, and patient communication platforms for healthcare organizations.
Domain
Healthcare Technology / SaaS
Deliverable
product features
Required skills
EHR system integration architecture (Epic, Cerner, athenahealth, eClinicalWorks, MEDITECH), Revenue Cycle Management concepts, API and integration concepts (HL7, FHIR, webhooks), RFP/RFI response, technical discovery, product demonstration, solution customization, cross-functional collaboration
Preferred skills
Startup or high-growth SaaS experience, AI-powered voice and messaging products, workflow automation tools, patient engagement platforms
Technologies
Epic, Cerner/Oracle Health, athenahealth, eClinicalWorks, MEDITECH, HL7, FHIR, webhooks, AI tools
Responsibilities
Create emotional resonance and 'Aha' moments in the sales process, recommend winning solutions to de-position competitors, build personal rapport with buyers at all levels, engage with healthcare organizations to understand technical requirements, provide technical guidance to the sales team, conduct product demonstrations, assist in developing customized solutions, collaborate with product development for system integration, work with sales/marketing/product teams on go-to-market strategy, gather feedback from stakeholders
Seniority
Senior, hands-on IC