Enterprise Implementation Manager
Core
Lead end-to-end implementations of a health and social services platform, acting as the customer point of contact to drive adoption and operational efficiencies.
Role type
Senior IC implementation manager
Builds
Production software features (Coordinated Care Network platform)
Domain
Health & Human Services / Social Services
Deliverable
production ML models | product features
Required skills
Project management, customer relationship management, workflow assessment, SAML SSO configuration, cross-team dependency management, data analysis
Preferred skills
Jira, Salesforce, Google Suite
Responsibilities
Lead small- to large-scale implementations from end-to-end, Manage the successful delivery of all contracted solutions, Manage and scope customer collateral needs such as training plans, Guide customers through project plan development and execution of a Coordinated Care Network, Plan, manage, and monitor projects for customers with varying complexities, Lead standard technical implementations, such as SAML SSO