Managed Services Consultant
Core
Manage enterprise customer engagements to operate and optimize the Salsify PXM platform, ensuring effective product content and syndication processes.
Role type
Managed Services Consultant
Builds
Ongoing operation and optimization of the Salsify PXM platform for enterprise customers
Domain
Commerce infrastructure / Product Information Management (PXM)
Required skills
Retailer portal management, GDSN operations, customer engagement, solution configuration, troubleshooting, scope management
Preferred skills
Salsify PXM experience, piloting new service offerings, mentoring colleagues
Technologies
Salsify PXM, Amazon Vendor Central, Target Partners Online, Home Depot IDM, Walmart Supplier One, GDSN
Responsibilities
Own day-to-day delivery across multiple managed services customers; Configure and troubleshoot Salsify PXM and related retailer workflows; Support work involving retailer portals and the Global Data Synchronization Network (GDSN); Manage customer expectations and communicate progress and risks clearly; Partner with internal teams to investigate issues and validate solutions.
Seniority
Mid-level, hands-on IC
