Director of Strategy and Operations
Core
Manage on-site daily operations of an intermodal transit service, including real-time dispatch, team leadership, and stakeholder relations.
Role type
Director of Strategy and Operations
Builds
Intermodal transit service operations
Domain
Transportation / Mobility
Required skills
Operations management, Team leadership, Real-time problem solving, Stakeholder management, Data analysis, Compliance management, Strategic planning, Resource allocation, Performance metrics, Change management
Preferred skills
Transit industry experience
Responsibilities
Manage on-site daily operations of the service, Prioritize operational issues as a real-time point of contact for drivers and dispatchers, Manage and mentor the on-site team of dispatchers and shift managers, Develop clear metrics for the team and visibility into results against KPIs, Prepare reports and analyze data to improve operational processes, Ensure compliance with all relevant federal, state, local and company policies, Lead, coach and develop an engaged team of drivers