General Manager
Core
Manage on-site daily operations of Via's intermodal transit service in Sioux Falls, serving drivers, dispatchers, and customers.
Role type
General Manager (Operations)
Builds
Intermodal transit service operations
Domain
Transportation / Mobility
Required skills
Operations management, Team leadership, Real-time problem solving, Stakeholder management, Data analysis, Compliance management, Strategic planning, Performance metrics tracking, Resource allocation, Customer service
Preferred skills
Transit industry experience, Entrepreneurial mindset
Technologies
None stated
Responsibilities
Manage on-site daily operations of the transit service, Prioritize operational issues as a real-time point of contact for drivers and dispatchers, Manage and mentor the on-site team of dispatchers and shift managers, Develop clear metrics for the team and visibility into results against KPIs, Prepare reports and analyze data to improve operational processes, Ensure compliance with all relevant federal, state, local and company policies, Lead, coach and develop an engaged team of drivers