Customer Advocacy Marketing Manager

💼 Full-time💰 $90,000–$90,000🗓 2026-10-01 → 2026-10-02

Core

Owns strategy and scaled production of customer proof-point content (case studies, quotes, testimonials, reviews) to drive pipeline and bookings.

Role type

Senior Customer Advocacy Marketing Manager

Builds

Customer case studies, testimonials, review platform profiles, and customer awards programs

Domain

B2B SaaS / Market Intelligence

Required skills

Customer marketing strategy, content roadmap planning, end-to-end content production, legal/compliance coordination, vendor management, CRM proficiency, event logistics

Preferred skills

Experience with Peerbound, Gong, Salesforce, G2, Gartner Peer Insights, TrustRadius

Technologies

Peerbound, Gong, Salesforce, G2, Gartner Peer Insights, TrustRadius

Responsibilities

Define annual case study and proof-point content roadmap aligned to revenue priorities; manage end-to-end creation and approval of customer content; own customer review generation programs and vendor relationships; manage customer logo usage compliance; execute customer awards program; coordinate on-site video filming at flagship events; report on content performance impact on pipeline and bookings.

Seniority

Senior, hands-on IC

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About AlphaSense

AlphaSense is maturing its security risk management program and needs a Senior Risk Analyst to be a core builder and operator of that function. You will design, implement, and mature a risk framework that spans information security, AI, and operational risk—building toward a program that is quantitative-leaning, connected to live data sources, and actionable at every altitude from service owner to executive leadership. You will establish risk identification and scoring methodologies, own the enterprise risk register, and produce risk intelligence that drives real decisions. You will also suppo