Manager, Customer Success Engineering
Remote
Core
Lead engineering efforts to enhance customer success workflows and drive product adoption for the DevSecOps platform.
Role type
Manager, Customer Success Engineering
Builds
Customer success engineering solutions and workflows
Domain
DevSecOps / SaaS
Deliverable
product features
Required skills
Customer success strategy, engineering leadership, product development, stakeholder management, cross-functional collaboration
Preferred skills
AI integration, agile methodologies, customer-centric mindset
Technologies
DevSecOps tools, AI platforms
Responsibilities
Define and execute customer success engineering strategy, lead the team in building and improving customer-facing engineering solutions, collaborate with product and support teams to drive adoption
Seniority
Manager, hands-on leadership