Integration Specialist
Core
Coordinate and guide customer onboarding projects from kick-off to launch for a subscription commerce platform.
Role type
Customer onboarding and implementation specialist
Builds
Customer onboarding programs and platform adoption for SaaS partners
Domain
SaaS / Subscription Commerce / Partner Ecosystems
Deliverable
product features
Required skills
Customer onboarding, project coordination, SaaS business understanding, partner ecosystem knowledge, consultative recommendations, cross-functional collaboration, stakeholder management, process improvement, discovery, documentation
Preferred skills
Experience in partnerships space, creative problem-solving, self-starter
Technologies
PartnerStack platform
Responsibilities
Coordinate and guide customer onboarding projects from kick-off to launch, Create work back schedules and act as primary point of contact, Train customers on the PartnerStack platform, Document key decisions to guide future platform decisions, Conduct discovery about partner experiences and goals to make consultative recommendations, Work cross-functionally to help customers launch their programs effectively