Senior Solutions Engineer
Core
Guide clients through platform implementation, third-party integrations, and complex use cases while acting as the subject matter expert for Cordial's marketing technology.
Role type
Senior Solutions Engineer (Client-facing implementation & technical consulting)
Builds
Client implementations of Cordial's RESTful API, JavaScript snippets, and dynamic scripting for email/SMS/Push within marketing stacks.
Domain
Marketing Technology (MarTech) / Digital Marketing
Deliverable
production ML models | product features | client delivery
Required skills
RESTful APIs, JSON data structures, HTML/CSS/JavaScript, PHP (or similar), SQL/NoSQL, Browser Developer Tools, Project Management, Technical Documentation
Preferred skills
Enterprise marketing automation, Email marketing, Digital marketing industries, Enterprise client experience
Technologies
RESTful API, JavaScript, PHP, SQL, NoSQL
Responsibilities
Consult with clients as a subject matter expert to align platform features with business goals; Assist clients in implementing Cordial's API and JavaScript snippets into their marketing stack; Identify issues, propose solutions, and create repeatable processes/documentation; Manage internal stakeholders and external client expectations on projects and timelines; Collaborate with Product, Client Success, Strategy, and Sales teams to improve client adoption; Document and record all completed project work to establish a manageable framework.
Seniority
Senior, hands-on IC with client management