Sr. Manager, Starlink Enterprise Accounts (Civilian Government Programs)
Core
Lead the Starlink Enterprise Accounts team to manage contracts, onboarding, and revenue realization for Civilian government customers at scale.
Role type
Senior Manager, Enterprise Account Management
Builds
Scalable enterprise account management function and tools for Civilian government programs
Domain
Satellite broadband / Government services
Required skills
People management, strategy execution, cross-functional project management, contract negotiation, stakeholder management, team building, revenue forecasting, risk management, customer onboarding, relationship management
Preferred skills
Government customer experience, system integrator experience, startup environment adaptability, non-linear scaling, complex project leadership
Technologies
Starlink products, customer support systems, commercial government subsidy contracts
Responsibilities
Build and lead the enterprise account management function; develop and implement growth strategies for Civilian government programs; hire and coach team members; identify and build scalable account management tools; manage non-technical project management for government accounts; finalize commercial government subsidy contracts; ensure contract requirements are met; drive revenue realization and activation goals; manage customer interface from onboarding to retention; collect and champion customer feedback to influence product development.
Seniority
Senior, hands-on IC with team leadership
