Senior Manager, Enterprise Support, Department of Defense
Core
Lead Enterprise Support for US government customers, architecting scalable cloud solutions and driving adoption of AWS services to support digital transformation.
Role type
Senior Manager, Enterprise Support (US Government)
Builds
Scalable cloud architectures and migration strategies for Department of Defense and government clients
Domain
Cloud computing, US Government/Department of Defense
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise customer management, infrastructure architecture, distributed application design, security clearance management, team leadership, solution architecture
Preferred skills
Cloud migration modernization, technical team hiring and development, Department of Defense industry experience
Technologies
AWS, distributed applications, cloud infrastructure
Responsibilities
Lead and develop a team of Technical Account Managers to mitigate customer risks and accelerate cloud migration; Manage Enterprise Support experience for assigned customers through periodic architectural reviews; Build deep relationships with customers to become a trusted advisor for critical workloads; Drive creation of scalable solutions incorporating AWS offerings; Develop and execute customer engagement strategies to accelerate service adoption.
Seniority
Senior Manager, hands-on leadership