It Operations Engineer, End User Computing

North America💼 Full-time💰 $110,000–$110,000🗓 2026-09-03 → 2026-09-27

Core

Provide white-glove technology support and advice to Executive Management, diagnosing and resolving issues across PCs, laptops, mobile devices, software, and video conferencing solutions.

Role type

Senior End User Computing Engineer (Executive Support)

Builds

Stable IT infrastructure and support services for executive leadership

Domain

Financial Services / End User Computing

Deliverable

client delivery

Required skills

Desktop support, mobile device support, video conferencing solutions, PowerShell scripting, Splunk, root cause analysis, incident management, project planning

Preferred skills

Experience supporting investment professionals, knowledge of market data and electronic trading platforms (Bloomberg, Neovest), automation experience

Technologies

PowerShell, Splunk, Bloomberg, Neovest

Responsibilities

Diagnose and resolve hardware/software issues for executives, advise on technology and corporate policies, manage expectations during incidents, coordinate with global technology service providers, develop project plans for new initiatives, provide 24/7 on-call support

Seniority

Senior, hands-on IC

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About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit www.Point72.com/about.