Business Operations Manager
Core
Lead operational projects and improve product development processes, tools, and reporting within a Global Product & Technology organization.
Role type
Business Operations Manager (Product Ops)
Builds
Operationalization plans, process frameworks, reporting dashboards, and change management strategies for product and technology teams.
Domain
SaaS / Technology / Product Operations
Deliverable
product features | dashboards & analysis
Required skills
Product Operations, Project Management, Change Management, Process Improvement, Stakeholder Engagement, Data Analysis, Risk Management, Cross-functional Collaboration, Strategic Planning, Documentation
Preferred skills
Lean or Lean Six Sigma, Large-scale organizational change management, SaaS environment experience
Technologies
JIRA Align, PowerPoint, Confluence, Excel, AI tools
Responsibilities
Lead quarterly product intake, prioritization, and roadmap planning; Plan, execute, and oversee operational projects; Develop and execute change management strategies; Lead process improvement workshops and mapping; Build and operationalize new frameworks and reporting dashboards; Present key information to senior leaders to drive alignment.
Seniority
Mid-to-Senior, hands-on IC
