Associate Authentication Analyst (French/Spanish/Portuguese speaker)
Core
Support customers and internal stakeholders through multiple communication channels while conducting authentication and validation activities for SSL and Code Signing digital certificates.
Role type
Associate Authentication Analyst (Customer Experience Specialist)
Builds
DigiCert ONE platform (PKI, DNS, certificate lifecycle management)
Domain
Cybersecurity / Digital Trust
Required skills
Customer due diligence, validation processes, data analysis, policy compliance, risk mitigation, local market knowledge, fraud detection, customer service, chat/email/phone support, product knowledge, mentoring
Preferred skills
None stated
Technologies
DigiCert ONE platform, customer portals
