Senior Manager, Professional Services (EPM/Enterprise Planning SaaS)
Core
Lead and scale a diverse team of Enterprise Performance Management (EPM) Solution Architects to deliver AI-infused scenario planning and analysis solutions for Fortune 500 customers.
Role type
Senior Manager, Professional Services (EPM SaaS)
Builds
EPM solutions and decision-making platforms for global enterprise clients
Domain
Enterprise Performance Management (EPM), SaaS, Cloud Applications
Deliverable
production ML models | product features | client delivery
Required skills
Leadership, Commercial Acumen, Team Management, Agile Methodology, Client Management, Business Process Knowledge (Finance, Supply Chain, Workforce Planning), Negotiation, Strategic Planning
Preferred skills
Multi-dimensional modeling, Software Infrastructure Support, Onsite/offshore team management, Executive-level communication
Technologies
Anaplan platform, Cloud applications, Hybrid-agile implementation methodology
Responsibilities
Coach, develop, enable, and hire the Professional Services team; Drive successful delivery of Anaplan Solutions on time and budget; Manage relationships with Customers, Partners, and Sales leaders; Forecast key metrics including bookings, utilization, and revenue; Resolve customer escalations; Recruit new talent for the team.
Seniority
Senior Manager, hands-on leadership