Cloud Solution Architect (CSA) Manager - AI Business Solutions
Core
Lead a team to drive end-to-end Copilot journeys (Chat, M365 Copilot, Copilot Studio, Power Platform) and deliver cloud-based endpoint management and virtualization solutions to enhance customer engagement and revenue.
Role type
Manager, Cloud Solution Architect (AI Business Solutions)
Builds
Copilot solutions, cloud-based endpoint management, and virtualization solutions
Domain
Cloud infrastructure, AI business solutions, IT consulting
Deliverable
production ML models | product features | client delivery
Required skills
Cloud/infrastructure technologies, IT consulting, systems administration, network operations, software development, technology solutions, practice development, architecture, people management
Preferred skills
Managing consultant practice managers, technical sales managers, technical architect managers
Responsibilities
Enhance customer engagement by improving account coverage and technical capacity for Copilot and Agents, Lead team in driving end-to-end Copilot journey, Emphasize skilling and training through programs like Tech Boost and Tech Connect, Focus on operational excellence by aligning technical paths to metrics, Measure success through key metrics such as MAU, PRU, and Consumed Revenue, Use engagement opportunities to drive Unified EDE/DE involvement
