General Manager
Core
Manage on-site daily operations of an intermodal transit service, including real-time dispatch coordination, team leadership, and stakeholder relations.
Role type
General Manager (Operations)
Builds
Intermodal transit service operations
Domain
Transportation / Mobility
Required skills
Operations management, Team leadership, Real-time problem solving, Stakeholder management, Data analysis, Compliance management, Strategic planning, Resource allocation, Performance metrics tracking, Conflict resolution
Preferred skills
Transit industry experience, Entrepreneurial mindset
Technologies
Dispatch systems, KPI dashboards, Reporting tools
Responsibilities
Manage on-site daily operations of the transit service, Prioritize operational issues as a real-time point of contact for drivers and dispatchers, Manage and mentor the on-site team of dispatchers and shift managers, Liaise with senior management and external partners, Develop clear metrics and analyze data to improve operational processes, Ensure compliance with all relevant policies and regulations, Lead, coach and develop an engaged team of drivers.