Workplace Services Lead
Core
Senior Workplace Services Lead responsible for stakeholder relationships, financial stewardship, and governance of outsourced service providers across a portfolio of campus and non-campus locations.
Role type
Senior IC Workplace Services Lead (Client-side governance)
Builds
Workplace outcomes, space optimization, and operational governance for WPP's global portfolio
Domain
Corporate Real Estate / Workplace Services / Facilities Management
Required skills
Stakeholder leadership, contract governance, financial budgeting, service provider management, risk governance, HSSE compliance, data-driven performance analysis, change management, strategic business acumen, responsible procurement
Preferred skills
Professional certifications in facilities management or corporate real estate
Technologies
Workplace data platforms, reporting tools, collaboration software
Responsibilities
Translate business priorities into workplace requirements; prepare annual budgets and quarterly forecasts; hold outsourced providers accountable for SLAs/KPIs and financial targets; ensure compliance with WPP risk, governance, and HSSE standards; lead identification and escalation of material service risks; assess performance using stakeholder feedback and data.
Seniority
Senior, hands-on IC
