Teacher Membership Specialist
Core
Supporting schools and educators by responding to inquiries, solving problems, and ensuring exceptional service for IXL Learning's growing customer base.
Role type
Membership Services Specialist (Sales Support)
Builds
IXL Learning personalized learning products for K-12 students
Domain
Education Technology (EdTech)
Deliverable
product features
Required skills
Customer service, sales support, account management, pricing information, communication (email/phone), problem-solving, organization, technology comfort
Preferred skills
K-12 classroom experience, experience with phone systems, critical thinking
Responsibilities
Handle inbound trial and small quote requests, answer sales and product questions, assist with account purchases/upgrades/renewals, communicate product features via email and phone, process purchase orders and payments, support classroom and school site license accounts
Seniority
Entry-level to Junior
