CareerPlan

People Operations Regional Manager

RochesterFull-time$70k2026-10-02 → 2026-10-22
On-site

Core

Regional People Operations Manager supporting frontline employees in the Central Region with HR processes, compliance, and culture building.

Role type

Senior HR Operations Manager

Builds

Employee experience and operational HR processes for transit agency partners

Domain

Public transportation technology

Required skills

HR operations, employee relations, workers' compensation, unemployment claims, payroll administration, benefits administration, employment law knowledge, union relations, talent acquisition support, stakeholder management

Preferred skills

Union experience, adaptability, process improvement

Technologies

HRIS, payroll systems, benefits platforms

Responsibilities

Own end-to-end employee lifecycle processes; Manage workers' compensation and unemployment claims; Serve as trusted employee advocate for inquiries and investigations; Lead employee engagement and recognition initiatives; Support payroll and benefits administration; Partner on recruiting efforts; Lead sensitive employee relations matters including terminations; Represent the company at external events; Act as liaison with local partners and vendors; Collaborate with central HR teams on best practices.

Seniority

Senior, hands-on IC