Team Leader Sales (My Touring) - Broadbeach, QLD
On-site
Core
Lead a touring call centre team handling inbound and outbound enquiries for coach tours, focusing on sales, service, and customer experience.
Role type
Team Leader, Call Centre Operations
Builds
Touring travel bookings and customer service interactions
Domain
Travel industry (Coach tours)
Required skills
Call centre leadership, team coaching, KPI monitoring, customer issue resolution, workforce planning, travel product knowledge, booking systems proficiency, performance reporting
Preferred skills
Touring/coach tour experience, MS Office, CRM platforms