Teamleiter Kundenbegeisterung & Vertrieb (m/w/d/x)
Core
Leading and developing a motivated team to drive customer delight and sales success in a call center environment.
Role type
Team Lead (Customer Delight & Sales)
Builds
Customer service interactions and sales outcomes for Deutsche Telekom
Domain
Telecommunications / Customer Service
Required skills
Team leadership, Team development, Agile methods, Conflict management, Coaching & Mentoring
Preferred skills
Sales experience, CRM experience, Presentation & Negotiation skills, Analytical skills for revenue optimization
Responsibilities
Lead and motivate a team to achieve high performance, Coach team members individually, Manage conflicts and find solutions, Foster an agile working environment
Seniority
Mid-level, hands-on IC
