Channel Operations Manager
Core
Own operational processes, partner program management, and deal governance to scale Alloy's partner ecosystem for financial institutions.
Role type
Senior IC Channel Operations Manager
Builds
Partner-facing infrastructure, operational workflows, and partner program mechanics
Domain
Fintech / SaaS / Channel Sales
Deliverable
product features
Required skills
Partner operations, channel operations, revenue operations, project management, partner administration, deal registration, change management, PRM management, data analysis, cross-functional alignment, process optimization
Preferred skills
Fintech/banking/credit union experience, reseller/pass-through billing models, Salesforce configuration, SQL/BI tools
Technologies
Salesforce, Introw, Excel, SQL, BI tools
Responsibilities
Operationalize partner-facing initiatives from kickoff to go-live; process order requests and maintain partner records; own deal registration rules and pipeline attribution; design change management processes for third-party data updates; manage PRM (Introw) data hygiene and partner onboarding; define channel-specific metrics and reporting definitions; align with RevOps, Finance, Legal, and Technical Solutions; identify bottlenecks and deploy process-driven efficiency solutions
Seniority
Senior, hands-on IC