LA Kings - Membership Service Account Executive
Core
Manage LA Kings Season Ticket Member accounts to maximize revenue through renewals, new ticket sales, and cross-selling groups or partial plans.
Role type
Membership Service Account Executive (Ticket Sales & Service)
Builds
Season ticket renewals, new fan acquisition, and group/partial plan sales for the LA Kings hockey team.
Domain
Sports & Entertainment
Deliverable
product features
Required skills
Customer service, retention management, cross-selling, up-selling, CRM system usage, sales reporting, game day operations
Preferred skills
Prior experience in professional sports organizations, Microsoft Office proficiency
Technologies
Microsoft Word, Excel, Outlook, CRM systems
Responsibilities
Renew and increase account revenue for season ticket members; Respond to inbound customer communications regarding tickets, billing, and account issues; Conduct daily sales calls and arena visits to generate new business; Meet weekly, monthly, and annual sales goals; Perform game day duties including client entertainment and booth sales.
Seniority
Entry-level IC